Does anyone have a contact at the club store who can look into the VAT issue for non-UK based purchases?
I've inquired multiple times, have gotten initial responses, but the issue has not been fixed. I'm based in the US, and I should not be charged VAT for any purchase (which helps to somewhat offset the exorbitant shipping costs). However, the VAT is not being removed at checkout and for that reason, I have not placed any orders this or last season. Nor will I, until the issue is fixed. I know several other US fans in the same boat.
Anyone have any ideas?