they must be going thru hell,I lost my young one at ewood v liverpool a few years back for twenty mins and he was holding my hand as well,I let go to get past a crowd of people at the bottom of the steps for literally 3 seconds max and he'd gone.we found him but it still cold sweats me.
However I cant believe they left someone so young on there own whilst they went for a meal...its one thing Ivee never done you work round the kids.