This loyalty, season tickets etc. discussion is going nowhere.
Fact is, the club vastly underestimated demand for this game and as a result, on the day it was pot luck as to whether you were going to get a ticket or not.
If anyone has by-passed the rules then they can be criticised but let's not make those who got their ticket through normal channels and are going to the match feel guilty by conducting a witch hunt.
As always the definition of loyalty can be quite subjective so it is up to the club to make this call.