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[Archived] Get Down Early!

Anti-Dingle-Brigade

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rovgers Premier League

rovgers

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Just had ST taken off me and details taken after card was rejected. Lots of people affected so get down now or you'll miss the game.

wish I'd read that before I missed kick-off yesterday! :P

thenodrog World Cup

thenodrog

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Alternatively......... I got there 7 mins late and walked straight in. :)

Dunno what the problem was as my card didn't work but the steward waved his in front of the reader and his released the turnstiles immediately.

Anti-Dingle-Brigade Champions League

Anti-Dingle-Brigade

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  • Author
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Yes, the stewards let everyone in with passes but we were told to hand over our tickets and were given a receipt, replacement cards are in the post. And there were no queues because they appear to have stopped writing down everyones details/collecting cards.

John Howarth Premier League

John Howarth

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Yes, the stewards let everyone in with passes but we were told to hand over our tickets and were given a receipt, replacement cards are in the post. And there were no queues because they appear to have stopped writing down everyones details/collecting cards.

Another fine mess by the administration department of the club. At 2.30pm I was moved into three different turnstiles at the Darwen end of the Riverside, none of which worked. The gate steward eventually got his pass to work. My comments to him about being being a complete shamples went unheeded.

dazmaz Uefa Europa League

dazmaz

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i got to ewood to find a que from turnstile g right the way up to bolton road, only then to find out only 3 of 5 turnstiles where open

Ossydave World Cup

Ossydave

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I've no idea if mine has a problem, just walked straight in without even showing my ST card, anyone could have got in yesterday.

stuwilky Champions League

stuwilky

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Admin fault if techonology fails?! WTF :huh:

The ticketing and turnstiles system is an administrative system. It went faulty. Its an administrative fault.

Hasta

Hasta

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Posted

I got there at 2.50 and the queue for the Blackburn End was huge. At about 2.55 it suddenly speeded up. I presume that is when the stewards starting allowing anyone in without even bothering to try their card. Had they not done that then there would probably have been over a thousand people still outside at kick off.

ABBEY

ABBEY

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bring back the old blackburn end turnstyles...CASH ONLY.

season ticket a book of raffle like tickets .

the system never crashed back in the day. :wub:

MCMC1875 Champions League

MCMC1875

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I got there at 2.50 and the queue for the Blackburn End was huge. At about 2.55 it suddenly speeded up. I presume that is when the stewards starting allowing anyone in without even bothering to try their card. Had they not done that then there would probably have been over a thousand people still outside at kick off.

Was the attendance figure a guess then?

Ben-2000 Champions League

Ben-2000

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I think the attendance figure was about right to be honest, also when the stewards swipe their pass that will count towards the gate.

My ST didn't work for the Man City game for some reason but have been issued with a new one now and everything is fine.

chocky Uefa Europa League

chocky

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My ticket didn't work on Saturday either..but the steward at the gate must have realised there was a problem and was letting people in seeing...checking they had their season tickets of course...

Hasta

Hasta

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Was the attendance figure a guess then?

Sorry, wasn't clear. As Ben says, you basically just showed your season ticket to the steward. He then swiped his card over the reader and that let you in. Therefore the attendance could be calculated.

From what I can gather, people who turned up slightly earlier were having to try their own cards to see if they worked or not.

only2garners

only2garners

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We had an explanation of the problem at the Fans Forum last night. There was a major system failure with a number of server problems including the one serving the SkiData system. This server would not reboot and was sent back to SkiData for repair - in the meantime SkiData provided another on loan. This was configured for the system and appeared to be working OK. It was only when the first fans arrived on Saturday that it was realised that the system wasn't accepting the oldest cards still held by fans - there are four different versions out there now. Within 10 minutes the club had worked out the problem and stewards were issued with control cards to let anyone in whose card didn't work. This obviously took a bit longer than normal, hence the queues, particularly near kick-off. Given at 2.45 there were still 15,000 fans to go in it's understandable that queues will develop if there's any problem.

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