I think they really need to clarify if this is matchdays only as if it's not, it's a disgrace. I also thought this bit in the email summed up the idiots who work at Rovers, does anyone actually think before they type anything!:
Do they not think that those who don't use a smartphone are probably those who are older and/or not tech tech savvy and probably don't use the internet much anyway!?
As an example, my 78yo mum does have a smartphone, does use the internet, FB etc yet isn't confident with anything online which involves money or booking things. If she's going anywhere by train she'll always ask me to book it for her.
Absolute muppets.