Rovers TV

[rigger]

1 hour ago, goozburger said:

I paid before the season started for the season pass.

You will probably find that the recent upgrade does not recognise prepayments

[KentExile]

1 hour ago, goozburger said:

I paid before the season started for the season pass.

I have a season pass and its working

If you are having issues, it may be worth contacting the email address that the club supplied in the link

roverstvsupport@streamamg.com

[USABlue]

On 22/11/2023 at 15:05, Aqualung said:

Apparently it's fixed. 

But I still can't log in using my usual email address and password (both saved on my phone) 

Total shambles imho. 

I still can not login and I never get the email with a verification code either, even after repeated tries.  Is there any contact info to get hold of someone.  Email?

 

Perhaps I should have read the post above.

Edited November 26, 2023 by USABlue

[bluebruce]

This seems to have been handled shambolically by the club as many things have been lately. Apologies if I've missed it, but I don't think they sent an email about this? I saw a post on FB about it from the club account, but that's not going to reach everyone. They would have saved themselves and a lot of fans a lot of hassle by just sending a mass email to everyone explaining what was happening and how to sort it.

[Rogerb]

I have had an email this afternoon asking me to re register my account so looks like the message has finally got home.

[lraC]

I won’t be using my season long pass until I get back to Spain next Monday.

I have Re-Registered but find it incredible that I had to find out how to on here.

It’s another big own goal by the club, not getting the communication on this right. 

[Upside Down]

7 minutes ago, lraC said:

I won’t be using my season long pass until I get back to Spain next Monday.

I have Re-Registered but find it incredible that I had to find out how to on here.

It’s another big own goal by the club, not getting the communication on this right. 

Well we can't kick it in the other goal. The owners refuse to pay for a striker.

[Val Boothman]

I have no alternative but to cancel my subscription. They don’t answer my emails and I can’t access my account so I assume I will miss commentary on tomorrow’s match and the weekend. However they are keen to tell me they have taken my match subs from my account so I pay and get nothing! 

[USABlue]

I still have had no response from anyone in this.  It will not let me re-register, it will not send  me the verification code.  So now this is 2 games in a row I will miss.  I used the contact info posted above,  nothing.

  Tried re registering and got account already exists, try tonreset password   You guessed it NO code was forthcoming again.  Joke absolute joke.

Edited November 29, 2023 by USABlue

[rigger]

4 minutes ago, USABlue said:

I still have had no response from anyone in this.  It will not let me re-register, it will not send  me the verification code.  So now this is 2 games in a row I will miss.  I used the contact info posted above,  nothing.

To get round the problem, I tried ordering a match ticket (I didn't have to actually buy one). I was redirected to a page that allowed me to re-register my account and old password. Everything is now working fine for me.

Edited November 29, 2023 by rigger

[USABlue]

I am in, finally 

[bazza]

On Tuesday12th Dec I bought a £10 pass to watch the Bristol City game. I watched the first half on a small screen. It would not go to full screen. At half time I looked for other information on the site. After half time I could not get back to the match, faffing around. Eventually I managed to rejoin it just after Scotty had scored.

I complained bitterly and explained I use Safari browser. Their reply told me to use another browser. I refuse to do so. Why can't they sort out their site to make it compatible with Safari? I have no issues with other sites when using it.

Shocking from Rovers. They really are turning me away from the club.

[goozburger]

Anybody else getting the "content only available in certain countries" message when trying to watch from abroad? It's not on any broadcasting channel here.

[j166429]

33 minutes ago, goozburger said:

Anybody else getting the "content only available in certain countries" message when trying to watch from abroad? It's not on any broadcasting channel here.

Same here (france)

[Aqualung]

1 hour ago, goozburger said:

Anybody else getting the "content only available in certain countries" message when trying to watch from abroad? It's not on any broadcasting channel here.

Same for me here in Sweden 

[doctorryan]

1 hour ago, goozburger said:

Anybody else getting the "content only available in certain countries" message when trying to watch from abroad? It's not on any broadcasting channel here.

For those in the USA the game is ACTUALLY ON linear TV on ESPN2.

[goozburger]

Urgh, I'm getting sick to death of this, now. The game isn't broadcast where I live, and my video season pass says "Unauthorized country". This is becoming a common occurrence.

[KentExile]

18 minutes ago, goozburger said:

Urgh, I'm getting sick to death of this, now. The game isn't broadcast where I live, and my video season pass says "Unauthorized country". This is becoming a common occurrence.

if you have a vpn, Spain is a lovely destination for an afternoon break, your season pass will work if you can get there 😉 

https://www.rovers.co.uk/news/2024/january/12/watch-baggies-battle-live-on-roverstv/

Edited January 13 by KentExile

[Roverthechimp]

Anyone ever managed to get an answer from customer support at StreamAMG or am I going to have block my card to prevent monthly auto-renewals?

Cannot find anything in my profile/account to cancel as I signed for 1 month …