Does the club care?

[WacoRover]

I sent this email to the club the other day. 
so far, no response. I hope they reach out to me, I will gladly post, “yes, our club cares about its fans” if they do…

[Tyrone Shoelaces]

The last 15 years tell me - no they don’t care.

[simongarnerisgod]

no they don`t,the ones running the club financially only care about their renumeration and will do anything to hang onto to their job

[Waggy76]

'We will respect Jack Walkers' legacy '

Not for one minute! 

[Upside Down]

No.

[Mattyblue]

Oh Waco, I do admire your enthusiasm… but no, they couldn’t give a flying fuck.

[arbitro]

9 hours ago, WacoRover said:

I sent this email to the club the other day. 
so far, no response. I hope they reach out to me, I will gladly post, “yes, our club cares about its fans” if they do…

Rovers Customer Charter says they will reply in three working days. Send it again and point this out - I did and got an immediate response.

Out of interest who did you email it to?

[WacoRover]

6 hours ago, arbitro said:

Rovers Customer Charter says they will reply in three working days. Send it again and point this out - I did and got an immediate response.

Out of interest who did you email it to?

Rovers.co.uk

’contact us’

[WacoRover]

Ok, I just sent another, marked, “2nd request.”

Not that I expect an answer. Just wondering why the club does not do a little more to help its fans, particularly, the remote ones. 

I will cheer for Rovers, no matter if they’re in the Premier League, or the National League. The least they could do for we fans, is to acknowledge receipt of an inquiry about the club we love.  

[arbitro]

2 hours ago, WacoRover said:

Rovers.co.uk

’contact us’

I've sent you a message.

[DeeCee]

4 hours ago, WacoRover said:

Ok, I just sent another, marked, “2nd request.”

Not that I expect an answer. Just wondering why the club does not do a little more to help its fans, particularly, the remote ones. 

I will cheer for Rovers, no matter if they’re in the Premier League, or the National League. The least they could do for we fans, is to acknowledge receipt of an inquiry about the club we love.  

They'll look into it.

[Bronzed A Donis]

I imagine there are very few down there that do, some undoubtedly,  but the fish is rotting from the head.

[Goozburger]

Lyndsey Talbot cares. Last season, someone bought a season ticket, but couldn't physically make it to their seat any more due to difficulties. They kept quiet but I decided to email the club to see if they could move him to an easily accessible seat. Lyndsey dealt with it well.

For a polite suggestion, like @WacoRover's, a response saying "we'll pass it onto the team" or similar wouldn't go amiss, even if they think it won't happen. Raise it with your colleagues and see what they think. Perhaps people have given up, but the fish rots from the head, as they say. The club has talked for a year or two about better communication, and it's still missing, isn't it?

[WacoRover]

Thank you all, for your replies. That’s shown me what I guess I really wanted, which was to know our fans still care. 

with Arbitro’s help I just sent another message. Thanks again, everybody! 

Edited 18 hours ago by WacoRover

[jodrell]

2 hours ago, DeeCee said:

They'll look into it.

Yours Ray Charles.

[Ferrit]

In a word - no.

To expand on that, they couldn't give a toss.

[WacoRover]

Still no reply… from either email address. 

I guess I will have to follow the game on Everton’s game centre. 

[DE.]

I know the club's twitter feed used to provide game updates, no idea if they still do or if it was ever utilised for pre- season games.

As far as the club caring about the fans in general, no. Begrudgingly tolerating would be more accurate. 

[WacoRover]

Still no answer from any of the three emails that I have sent to the club. Not even an acknowledgment of receipt.