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BRFCS

BY THE FANS, FOR THE FANS, SINCE 1996
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Posted
6 hours ago, Mike Graham said:

Exactly.

Rovers run on an operations mode.  They plan 2 or 3 games ahead depending on the match schedule.  Every non playing side staff member has a role and they carry that role out game after game with the only variable being the number of home and / or away tickets sold and the reputation of the visiting fans.  

It is a silo based operation.  There is no cross departmental or cross role thinking as to how we can do things better or do things differently as to make the event more attractive to attract new or lapsed supporters to Ewood.

The approach is far too safe.  It allows staff to relax into the same old ways of working  every home game rather than instil the need for innovative thinking.  

The only time the club were challenged to ‘think outside of the box’ was the Fan Takeover days and even then some staff went into hiding and unhelpful mode.  Some senior staff subsequently dissed the Fan Takeover days as being a waste of time as although we had significantly increased the attendance the ticket income was down due to ticket price cuts.

They just don’t get it.  It is all about the bottom line.  They do not have the slightest clue how to increase attendances over time (only the fans can help them achieve that).  Sorry I rephrase it as they don’t want to know.

It's enough to make you weep.

  • Like 1
Posted
1 hour ago, Uddersfelt Blue said:

Just received instructions on how to download my digital season ticket but not having much success.

Anyone else having problems too? 

I just received the same. But download it into Google wallet with ease

Are you downloading into your Google wallet or apple wallet

Posted (edited)

I have last year's card and have paid but still need to activate this digital stuff as far as I can see and I use neither the offered technologies.

 

Edited by aletheia
Posted
7 minutes ago, Hasta said:

Is it compulsory, or can I just use last years card?

Answer - you can use the card this year but potentially from 26/27 it will be digital only.

Posted
2 hours ago, Uddersfelt Blue said:

Just received instructions on how to download my digital season ticket but not having much success.

Anyone else having problems too? 

Per the email, it says I can log into my eTicketing account and I'll see a download button for each linked ST.

Errr, no I don't.

Posted
1 hour ago, aletheia said:

I have last year's card and have paid but still need to activate this digital stuff as far as I can see and I use neither the offered technologies.

 

Contact your credit card provider about charge back! 

Posted

Sent me one, daughter never received one,

Have emailed club as there is nothing on my account for my daughters or mine ad an option to download it either.

Equally the apply actions section to forward ticket someone else also doesn't work 

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