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Posted
6 hours ago, Mike Graham said:

Exactly.

Rovers run on an operations mode.  They plan 2 or 3 games ahead depending on the match schedule.  Every non playing side staff member has a role and they carry that role out game after game with the only variable being the number of home and / or away tickets sold and the reputation of the visiting fans.  

It is a silo based operation.  There is no cross departmental or cross role thinking as to how we can do things better or do things differently as to make the event more attractive to attract new or lapsed supporters to Ewood.

The approach is far too safe.  It allows staff to relax into the same old ways of working  every home game rather than instil the need for innovative thinking.  

The only time the club were challenged to ‘think outside of the box’ was the Fan Takeover days and even then some staff went into hiding and unhelpful mode.  Some senior staff subsequently dissed the Fan Takeover days as being a waste of time as although we had significantly increased the attendance the ticket income was down due to ticket price cuts.

They just don’t get it.  It is all about the bottom line.  They do not have the slightest clue how to increase attendances over time (only the fans can help them achieve that).  Sorry I rephrase it as they don’t want to know.

It's enough to make you weep.

  • Like 1
Posted
1 hour ago, Uddersfelt Blue said:

Just received instructions on how to download my digital season ticket but not having much success.

Anyone else having problems too? 

I just received the same. But download it into Google wallet with ease

Are you downloading into your Google wallet or apple wallet

Posted (edited)

I have last year's card and have paid but still need to activate this digital stuff as far as I can see and I use neither the offered technologies.

 

Edited by aletheia
Posted
7 minutes ago, Hasta said:

Is it compulsory, or can I just use last years card?

Answer - you can use the card this year but potentially from 26/27 it will be digital only.

Posted
2 hours ago, Uddersfelt Blue said:

Just received instructions on how to download my digital season ticket but not having much success.

Anyone else having problems too? 

Per the email, it says I can log into my eTicketing account and I'll see a download button for each linked ST.

Errr, no I don't.

Posted
1 hour ago, aletheia said:

I have last year's card and have paid but still need to activate this digital stuff as far as I can see and I use neither the offered technologies.

 

Contact your credit card provider about charge back! 

Posted

Sent me one, daughter never received one,

Have emailed club as there is nothing on my account for my daughters or mine ad an option to download it either.

Equally the apply actions section to forward ticket someone else also doesn't work 

Posted (edited)
9 hours ago, Hasta said:

Answer - you can use the card this year but potentially from 26/27 it will be digital only.

To me, from a marketing point of view thats a margin of advertising gone going all digital. Because people who have season tickets often like to show them off a little in its case. Its a badge of honour, there's no fun in getting your phone out

Edited by ...
  • Like 1
Posted (edited)
26 minutes ago, ... said:

To me, from a marketing point of view thats a margin of advertising gone going all digital. Because people who have season tickets often like to show them off a little in its case. Its a badge of honour, there's no fun in getting your phone out

But you can’t give your phone to your mate as easily when your on holiday.

For now, you can transfer your ticket to friends/family in your ‘group’. But that can be switched off / made chargeable at any time.

 

Edited by Hasta
Posted
1 hour ago, ... said:

To me, from a marketing point of view thats a margin of advertising gone going all digital. Because people who have season tickets often like to show them off a little in its case. Its a badge of honour, there's no fun in getting your phone out

Ticket stubs, programmes etc

Little souvenirs of a lifetimes dedication, adventures and commitment.

Replaced by a virtual wallet that can disappear in one wrong swipe or drop of a phone.

  • Like 1
Posted
1 minute ago, Tomphil2 said:

Ticket stubs, programmes etc

Little souvenirs of a lifetimes dedication, adventures and commitment.

Replaced by a virtual wallet that can disappear in one wrong swipe or drop of a phone.

‘Progress’

  • Like 1
  • Moderation Lead
Posted

Must admit, I managed to add mine to Apple wallet fairly easily, though I can't actually make the first game

(Soz, @JBiz), so need to look at how to transfer it to whoever wants to take it in my place!

Posted
53 minutes ago, K-Hod said:

Must admit, I managed to add mine to Apple wallet fairly easily, though I can't actually make the first game

(Soz, @JBiz), so need to look at how to transfer it to whoever wants to take it in my place!

I still have your card from the final game of last season I’m guessing that’s useless now? It’ll go in the plectrum maker at work.

Re swapping - if you have your details aka DOB, ticket number and address, you just go up to the ticket office I think and ask for a paper version. This was the case when I was upgrading my dads senior ticket for my cousin (when my dad couldn’t come)

Posted
7 minutes ago, JBiz said:

I still have your card from the final game of last season I’m guessing that’s useless now? It’ll go in the plectrum maker at work.

Card still valid this season according to a few posts above this.

Posted
1 hour ago, Tomphil2 said:

Ticket stubs, programmes etc

Little souvenirs of a lifetimes dedication, adventures and commitment.

Replaced by a virtual wallet that can disappear in one wrong swipe or drop of a phone.

Absolutely correct.  The nostalgia, the memories, the little hand me downs, the importance of small trinkets and keepsakes being lost to the digital era. 

Mementos as such are to me, the part of the fabric of the game. As important as the viewing in my book. Nothing better then having tickets in hand or a season ticket of pride

  • Like 1
Posted
3 hours ago, Hasta said:

But you can’t give your phone to your mate as easily when your on holiday.

For now, you can transfer your ticket to friends/family in your ‘group’. But that can be switched off / made chargeable at any time.

 

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