MarkBRFC Posted 2 hours ago Posted 2 hours ago 10 minutes ago, RevidgeBlue said: Not sure if anyone else has mentioned this specifically but it appears you can buy home tickets online for Wrexham and Charlton without the need for the Club being open per se. So, if it isn't Wednesday's doing, what's the difference between those games and the Wednesday away game other than Rovers being peevish towards our own fans? The only difference is, and its stretching, is that the club opens up again before any of those games, so can deal with any enquires before the game or refunds if someone can't make it etc. They have 100% been taken off sale because the club isn't open again before the game, I think thats all there is to it. It's stupid but thats this club all over. 2 1 Quote
Wheelton Blue Posted 2 hours ago Posted 2 hours ago 2 minutes ago, MarkBRFC said: The only difference is, and its stretching, is that the club opens up again before any of those games, so can deal with any enquires before the game or refunds if someone can't make it etc. They have 100% been taken off sale because the club isn't open again before the game, I think thats all there is to it. It's stupid but thats this club all over. That's the top and bottom of it. They didn't want to go to the expense of employing staff/opening the ticket office over xmas. Sod any customers who actually might want to buy something. The whole operation down there is pathetic. Quote
lraC Posted 1 hour ago Posted 1 hour ago 1 minute ago, Wheelton Blue said: That's the top and bottom of it. They didn't want to go to the expense of employing staff/opening the ticket office over xmas. Sod any customers who actually might want to buy something. The whole operation down there is pathetic. So it makes a mockery of how they constantly say how the fans creating a good atmosphere and turning up to support the team, is so important. They have actively prevented them from doing so, for this game. 3 Quote
RevidgeBlue Posted 1 hour ago Posted 1 hour ago 2 minutes ago, Wheelton Blue said: That's the top and bottom of it. They didn't want to go to the expense of employing staff/opening the ticket office over xmas. Sod any customers who actually might want to buy something. The whole operation down there is pathetic. They dont need to, that's the whole point of online ticketing surely. Anyone who wants to buy a ticket over that period does so of their own volition at their own risk and anyone needing an unexpected refund can surely wait until the ticket office opens again?. 1 Quote
MarkBRFC Posted 1 hour ago Posted 1 hour ago 2 minutes ago, lraC said: So it makes a mockery of how they constantly say how the fans creating a good atmosphere and turning up to support the team, is so important. They have actively prevented them from doing so, for this game. They dont really believe that. The evidence is there, whenever a bigger attendance than normal turns up these players freeze and play like they have never met. Just usual club jargon talk. Quote
Wheelton Blue Posted 1 hour ago Posted 1 hour ago Just now, RevidgeBlue said: They dont need to, that's the whole point of online ticketing surely. Anyone who wants to buy a ticket over that period does so of their own volition at their own risk and anyone needing an unexpected refund can surely wait until the ticket office opens again?. Their excuse/cop out will be that it's in case there are issues and a supporter needs to speak to someone in person. eg a failed payment. But as you say, we buy online at our own volition/risk. Quote
MarkBRFC Posted 1 hour ago Posted 1 hour ago 13 minutes ago, RevidgeBlue said: They dont need to, that's the whole point of online ticketing surely. Anyone who wants to buy a ticket over that period does so of their own volition at their own risk and anyone needing an unexpected refund can surely wait until the ticket office opens again?. Yes we all know that. The reasoning i give though, will be there logic. Thick as mince up there. 1 1 Quote
jim mk2 Posted 1 hour ago Posted 1 hour ago Why are they opening up the ticket office on Tuesday 30th but not Monday 29th, the match day? It’s almost as if it’s a deliberate decision, to antagonise fans. 3 Quote
M_B Posted 1 hour ago Posted 1 hour ago 5 minutes ago, jim mk2 said: Why are they opening up the ticket office on Tuesday 30th but not Monday 29th, the match day? It’s almost as if it’s a deliberate decision, to antagonise fans. Club shop doesn't open Mondays apparently. Quote
rigger Posted 1 hour ago Posted 1 hour ago (edited) 1 hour ago, RevidgeBlue said: Well, according to Wilesden we're in breach of EFL Rules so whilst Im not sure what the range of possible sanctions are,maybe they could fine us or order us to compensate Wednesday in some form? Even a formal slap on the wrist with the threat of a suspended sanction might be enough to prevent this sort of thing happening again to Rovers Fans. That is what could happen. I want to know what you think, would happen ? In my opinion sweet F.A. Edited 1 hour ago by rigger Quote
Gav Posted 1 hour ago Posted 1 hour ago Just driven past Hillsborough, couldn’t see any tickets floating around sadly, but you can buy them in the home end. Just chatting to a Wednesday fan, his response: ‘It’s like they’re trying to piss the fans off’………Couldn't agree more. @K-Hod - If you are still involved, would you raise it please at the next forum? It would be interesting to get the clubs take on this. Quote
Songman Posted 1 hour ago Posted 1 hour ago Hopefully Sheff Weds take initiative on Monday morning and make a few hundred available on turnstile. Another low in this grim ownership. 1 Quote
MarkBRFC Posted 1 hour ago Posted 1 hour ago 27 minutes ago, jim mk2 said: Why are they opening up the ticket office on Tuesday 30th but not Monday 29th, the match day? It’s almost as if it’s a deliberate decision, to antagonise fans. The phone lines aren't open on any Mondays now, or non home match Saturdays. Quote
Andy Posted 1 hour ago Posted 1 hour ago (edited) They're a professional football club; their entire operation revolves around the fixtures. As the lead of a customer service department in my day job, I find it inconceivable that they've just gone with 'we're on A/L, soz, lol'. Surely you'd have skeleton staff on to ensure you don't get to a situation like this? Edited 58 minutes ago by Andy 2 Quote
wilsdenrover Posted 1 hour ago Posted 1 hour ago 1 hour ago, RevidgeBlue said: Well, according to Wilesden we're in breach of EFL Rules so whilst Im not sure what the range of possible sanctions are,maybe they could fine us or order us to compensate Wednesday in some form? Even a formal slap on the wrist with the threat of a suspended sanction might be enough to prevent this sort of thing happening again to Rovers Fans. I don’t think we’ve breached any rules, when did I say we had? Either you’re misremembering or I am - I’m not sure one of those is more likely than the other 😄😄 Quote
RevidgeBlue Posted 58 minutes ago Posted 58 minutes ago 23 minutes ago, rigger said: That is what could happen. I want to know what you think, would happen ? In my opinion sweet F.A. I've no idea. What are you adopting that tone with me for? It's not my fault. Quote
RevidgeBlue Posted 52 minutes ago Posted 52 minutes ago (edited) 12 minutes ago, wilsdenrover said: I don’t think we’ve breached any rules, when did I say we had? Either you’re misremembering or I am - I’m not sure one of those is more likely than the other 😄😄 Errrr......apologies, you didnt "say" it as such you posted EFL guidelines which I thought we were clearly in breach of. If I've misinterpreted the guidelines you posted I apologise. I thought they said the away side were under a duty to put tickets on sale for their fans if the Home side requested it etc etc. Edited 50 minutes ago by RevidgeBlue Quote
chaddyrovers Posted 43 minutes ago Posted 43 minutes ago (edited) 5 hours ago, Tyrone Shoelaces said: Hard to believe in this day and age isn’t it. allowing staff extra days off given they are working New Year day and Sunday the 4th? 4 hours ago, roversfan99 said: "We dont know" who was at fault according to chaddy. Wonder if one of our fans ringing their ticket office and the subsequent tone of the reply will show who was at fault. Probably not. I simply asked the question RF99 but as per usual you like to twist it. Going Sheffield Wednesday game? 1 hour ago, RevidgeBlue said: Well, according to Wilesden we're in breach of EFL Rules so whilst Im not sure what the range of possible sanctions are,maybe they could fine us or order us to compensate Wednesday in some form? Even a formal slap on the wrist with the threat of a suspended sanction might be enough to prevent this sort of thing happening again to Rovers Fans. What rules have Rovers done apart allow their staff to have extra days off given they are working on 1st January and the 4th January given that when our home games? what is the EFL really going to do? fine clubs for given staff extra days off cos they are working on 1st January and 4th January? Yes granted given they are buying them online and are digital ticket then they should have remain on sale but no official coach travel tickets 47 minutes ago, M_B said: Club shop doesn't open Mondays apparently. They haven't open on Monday's for over 12 months now. 37 minutes ago, Gav said: @K-Hod - If you are still involved, would you raise it please at the next forum? It would be interesting to get the clubs take on this. he isn't on the Rovers fan forum anymore. I don't think anyone from BRFCS is Edited 42 minutes ago by chaddyrovers 1 Quote
MarkBRFC Posted 39 minutes ago Posted 39 minutes ago 3 minutes ago, chaddyrovers said: I simply asked the question RF99 but as per usual you like to twist it With all the evidence provided, do you finally accept this is a Rovers decision to take them off sale 6 days before the game rather than a Sheffield Wednesday one? Quote
chaddyrovers Posted 26 minutes ago Posted 26 minutes ago 12 minutes ago, MarkBRFC said: With all the evidence provided, do you finally accept this is a Rovers decision to take them off sale 6 days before the game rather than a Sheffield Wednesday one? see above and this comment Yes granted given they are buying them online and are digital ticket then they should have remain on sale but no official coach travel tickets Quote
Hasta Posted 26 minutes ago Posted 26 minutes ago 9 minutes ago, chaddyrovers said: allowing staff extra days off given they are working New Year day and Sunday the 4th? For the second time, they won’t get ‘extra time off’ like they’re doing them a favour and giving them bonus holidays. They will just make them use their holidays and have less personal days for the rest of the year. I have already listed four other local lower league (and I mean that “on the pitch” only) clubs that’s were in a similar situation to Rovers with 2 away games. They’ve all managed to continue selling and open their ticket office for at least one day before their game. They’ve all managed can do it but we can’t. The reason is because they give a shit about their fans. 1 Quote
chaddyrovers Posted 23 minutes ago Posted 23 minutes ago Just now, Hasta said: For the second time, they won’t get ‘extra time off’ like they’re doing them a favour and giving them bonus holidays. They will just make them use their holidays and have less personal days for the rest of the year. They off today and working 1st January. 1 for 1 there. Quote
Hasta Posted 22 minutes ago Posted 22 minutes ago 20 minutes ago, chaddyrovers said: They haven't open on Monday's for over 12 months now. Apart from 5 days ago when they opened on Monday (22nd). 1 1 Quote
Wheelton Blue Posted 22 minutes ago Posted 22 minutes ago Just now, chaddyrovers said: They off today and working 1st January. 1 for 1 there. Mate - just stop digging will you? You'll fall in. 2 Quote
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